Seaside hotel gets fourth star

One of Sunderland's leading hotels has received a prestigious fourth star from the AA following a £1million refurbishment.

The Roker Hotel recently unveiled 43 brand new en-suite rooms as part of the refurbishment, which marks the end of a three-year development programme at the hotel.

And following a series of site visits from AA inspectors, the hotel’s efforts have been rewarded, seeing the hotel’s previous three star rating upgraded to four stars.

The AA report, which highlights all of the hotel’s key qualities and reasons for raising the star value, states that The Roker Hotel “continues to impress for its many qualities and unique, varied food and beverage offerings”.

Hotel staff were also recognised in the report, for “providing very good quality service”, “working hard to engage with guests beyond the needs of the service encounter” and the AA also noted a strength of the visit was the “friendly, upbeat interaction of all staff”.

Mark Hird, managing director of Tavistock Hospitality, which owns more than a dozen bars, hotels and restaurants across the region – including The Roker Hotel - is delighted with the hotel’s upgrade to four stars and believes both his staff and the refurbishment are the reasons for their recent success.

“The team’s hard work and efforts are one of the things the AA picked up on and praised and I’m proud to have such a brilliant team who always endeavour to give guests the best stay possible at the hotel,” he said.

“The recent £1million refurbishment, which involved the creation of the hotel’s independent venues Let There Be Crumbs tearoom and gelateria, the Italian Farmhouse restaurant and pizzeria and Poetic License bar, has helped give the hotel a unique boutique feel and firmly differentiates us from other hotels in the area.

“These venues, as well as our newly refurbished contemporary style bedrooms with nautical features and sea-views, have been paramount to our success and we’re pleased that our continuous drive to make the hotel a memorable place to stay has been recognised.

“We are an independent, family-owned business so to be rewarded with our fourth star has been huge for us.”

The Roker Hotel was built in 1842 by the north of England’s most prominent architect, John Dobson, and is owned by North East leisure group Tavistock Hospitality.

For further information, or to book, call 0191 5671786 or visit www.rokerhotel.co.uk.

Share this

Did you know?

Perhaps Sunderland's most prominent landmark is Penshaw Monument. It was built in 1844 in honour of the first Earl of Durham, John George Lambton. Penshaw was modelled on Theseion, the Temple of Thesus in Athens.

Twitter

RT : Look at this! The first book in the Magic Misfits series, read by none other than the author, the awesome… https://t.co/WdqKeKDztA 2 days 10 hours ago
RT : Something for the weekend? From top comedians to seeing world class music acts for free, here's 10 top things to d… https://t.co/u8xifSm8TX 2 days 11 hours ago
We had a sneaky preview visit to the yesterday and wow! So much hard work taking place and it's looking… https://t.co/oXangUZWk1 2 days 13 hours ago
RT : can you believe it has been a week since our swashbuckling Peter Pan l… https://t.co/U20gSuSeOf 2 days 14 hours ago
Ted loved his visit to so much he didn't want to leave. He stayed on a few days longer than intende… https://t.co/vSEw27JnKj 2 days 15 hours ago
RT : Even the weather was great!!! ☀️😎 https://t.co/qGcjlnyV7h 3 days 8 hours ago
How good does this look! Great stuff we don't want the summer to end either but this i… https://t.co/05L5LZKYA2 3 days 9 hours ago
RT : The council brought in over £98m of external funding last year. Faced with continued Govt cuts members and officers… https://t.co/Xh8MToDcmT 3 days 9 hours ago
RT : You've only got until tomorrow morning to catch the fantastic work created by our Set the Sails groups at… https://t.co/hWb6nwaw9z 3 days 12 hours ago
RT : Ahoy there! Decorate your own yacht this summer at . Use a range of craft materials to personal… https://t.co/6wKbR4ggzw 3 days 12 hours ago
RT : Have you seen this little gem of a gallery in Frederick Street yet? Artist Ken Devine moved back to his home city… https://t.co/xqDMN2DUdC 3 days 13 hours ago
It all looks a bit fishy to us !! Terrible puns aside - we think these are fa… https://t.co/7ND2pXyvRc 3 days 14 hours ago
Mr Blue Sky is living here today, hey hey! We think the weather knows that the fabulous ELO Experience are playing… https://t.co/nurbE1Q4sS 3 days 15 hours ago
Hey we think this looks like great fun! https://t.co/gQYUweu2kU 3 days 15 hours ago
What a great selection of fun family activities this summer! https://t.co/k71ieYGk0N 3 days 16 hours ago

Facebook

Download the See it Do it app

Sign up to our newsletter